Privacy Policy

1. Introduction

PawMind ("we", "our", or "us") is committed to protecting the privacy of our users and their pets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at pawmind.live and any related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Service.

2. Information We Collect

Information you provide directly:

• Email address (when joining the waitlist)
• Pet type and device information (optional, provided during waitlist signup)
• Account information (name, email) when you create an account
• Communications you send us

Information collected automatically:

• Usage data (pages visited, features used, time spent)
• Device information (browser type, operating system)
• IP address and approximate location
• Cookies and similar tracking technologies

Pet and device data (when using the full product):

• Pet health metrics (feeding, hydration, activity, litter box usage)
• Device telemetry from connected smart pet devices
• Photos used to generate your pet's 3D digital twin

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Send you updates about your waitlist position and product launches
• Generate health insights and alerts for your pet
• Create and maintain your pet's 3D digital twin
• Respond to your inquiries and provide customer support
• Comply with legal obligations
• Detect and prevent fraud or abuse

We do not sell your personal data or your pet's health data to third parties.

4. Data Sharing

We may share your information with:

• Service providers who help us operate the Service (hosting, analytics, email delivery) under strict confidentiality agreements
• Law enforcement or regulators when required by applicable law
• Successor entities in the event of a merger, acquisition, or sale of assets, with prior notice to you

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

7. Cookies

We use cookies and similar technologies to maintain session state, analyze usage, and improve the Service. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the Service.

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

[email protected]
PawMind
pawmind.live